Have a nice time!
Finding your way through the web, with its jargonese and abbreviations can be a daunting task. At WebDLite we appreciate that we all have different levels of knowledge, and it is by keeping that uppermost in our minds that we are able to gear ourselves to provide a smooth journey through the web for all of our clients.

Give us a KISS
It matters not if you are a complete novice, or if you are an internet veteran harking back to the days of steam powered computers, at WebDLite we strive to follow the KISS principle of Keep It Simple Stupid.

Maiden Voyage
If this is your first step into email and the internet, we will make it work for you and in a way that you can understand, regardless of your previous experience or lack thereof. If this is the first time that you are considering having your very own website, we will endeavour to ensure that it works for you. We will spend time to understand what it is that you hope to achieve from the internet and from your own website. We will advise you. We will plan your course safely through the web to give you the edge on this, your maiden voyage into websites, web hosting, email, web search engines and anything else on the internet.

WebDLite cruises
We did not pick our company name at random. We are WebDLite, and we will do our utmost to make your time on the internet a truly painless adventure; a true web delight!

You speeky Jargonese?
When you collect your car from the mechanics, you are not that interested to know that the gaps in the sparkplugs, due to a carbon deposit, had reduced by over 45%, thus causing the engine to misfire and run like an epileptic kangaroo with a 23.5% increase in fuel consumption whilst power output had dropped by 31% with a metal fatigue on the RP7 sprocket that had led to the engine management system reporting 2.3 degrees imbalance blah blah blah…..
all you want to know is that it works. You put the key in the ignition and the car starts and runs and all the buttons do exactly what they are meant to do.

Bewitched, bothered and bewildered
And that is why we at WebDLite are so refreshingly different. We won’t bombard you with “tech spec” and bore you with infinite detail, for you to feel lost and bewildered.

A WebDLite client needs no knowledge of the inner workings of the internet, nor does a WebDLite client need to understand all the various terminology that has become a language in itself between webmasters and designers and programmers and hosting providers and ISPs etc. etc.

As a WebDLite client, you simply start it up at the click of a mouse and it works.
And should you encounter any difficulties, we are but a phone call or email away. One of our well trained polite and courteous Customer Service Technicians will talk you through whatever difficulty you have encountered, and will have you back on track within a very short time.***

Is this all music to your ears?
Welcome to “good news internet”, welcome to WebDLite!

Why not test it for yourself for FREE?
If this is your first time, we will be gentle. Sign up today for a free email account, try it for 30 days and let’s see if you experience a web delight.

How do we define excellent Customer Service?
If you are a more serious and knowledgeable surfer of the web, WebDLite’s way of doing business will be very refreshing. We offer much more than our competitors in every way. First and foremost, we provide solutions that take into account that your needs will grow over time. We provide more than you would expect. We anticipate and plan on your behalf to make sure that the route you take in any and all of your web, internet and email requirements is expandable.

It has been defined before that Customer Service is gauged by what a company provides measured against client expectations. It doesn’t matter if it is in a restaurant or a department store or a corner shop or with a company like ours providing internet services and websites and email. If you expected in a restaurant to be served quickly and efficiently with well presented hot food served piping hot and cold food served suitably chilled, and that is what you get, then that would be acceptable customer service or okay service. If the food however was not presented well, and was slow to be served, and was presented badly then that would make you feel that it was poor. However imagine for a second that all was as you had expected, but in addition the server was chirpy and attentive, and had a warm friendly smile, anticipated the other condiments that you might wish with this meal, and paid particular attention to your children to make sure they were happy thus enabling you to relax more, and checked that all was in order and when you paid the bill, then offered you a drink “on the house”….. how good is that Customer Service??

And that becomes the business model for us at www.WebDLite.com. Excellence measured by us giving far more than you would expect.

Hosting services through WebDLite is the best of the best! Many of the things that you would expect to be add-ons at extra cost are included free with a WebDLite hosting package. Unlimited mail accounts, massive monthly bandwidth, excellent unrivalled Control Panel, MyWorld access from any internet connection world wide, as well as an exceptional QoS (Quality of Service) guarantee providing uptime in excess of 99% of the time.

Our marketing expertise is another conceptual first! No other full service internet company can provide such hands on experience of marketing products and services. Our marketing consultants have over 25 years of marketing experience handling massive accounts in almost every business sphere. The helpful advice that our team supplies to clients is something beyond anyone’s expectations. Our guys know your business, and you will see within a very short time just how involved we become in understanding your business, and we recognize the pitfalls, the trials and the tribulations of making your business work on the web. The internet belongs to those who harness the power of the web, and our clients are kings within their industries on the web – because we make it a WebDLite!

*** The telephone assistance is available to subscribers of the WebDLite’s KWIKFIX service, a unique service that provides novice internet users with expert assistance at their beck and call. See Products and Services for more information.